Returns & Exchanges
At Vintage Guitars Seattle, we want you to be completely satisfied with your instrument; we offer a 7-day inspection period for all vintage and pre-owned gear to ensure it meets your expectations. Please note that all returns must be in the exact condition as received and include all original documentation and accessories.
Return Process
- 1.Initiate Your Return
Contact our shop via email or phone within 7 days of delivery to request a Return Merchandise Authorization (RMA) number.
- 2.Pack with Care
Securely pack the guitar in its original shipping carton using professional-grade packing materials to prevent transit damage.
- 3.Ship the Instrument
Affix the provided return label and ship the item back to our Seattle showroom via a tracked and insured carrier.
- 4.Inspection and Refund
Once our technicians verify the instrument's condition, we will process your refund to the original payment method within 3-5 business days.